Return guarantee, right of withdrawal
Your order must be revoked by e-mail, fax or post.
If you are a consumer within the meaning of §13 BGB, you will be reimbursed from an order value of 40.00 € and your shipping costs.
Consumers within the meaning of these General Terms and Conditions are, according to §13 BGB, natural persons who, on the basis of these General Terms and Conditions, purchase products from us for a purpose which can not be attributed to their commercial or professional activity.
Your postage will be reimbursed in any case, if the goods have defects, and these are due to material defects and / or our fault.
Right of Withdrawal
A consumer is any natural person who concludes a legal transaction for purposes that can be attributed to neither his commercial nor his independent professional activity.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day
- where you or a third party named by you, other than the carrier, has or has taken possession of the goods, provided that you have ordered one or more goods under a single order and these are or will be delivered in a uniform manner;
- on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods, provided that you have ordered several goods in a single order and these are delivered separately;
- where you or a third party named by you, other than the carrier, has or has taken possession of the last partial consignment or piece, provided that you have ordered a product that is delivered in multiple consignments or pieces;
To exercise your right of revocation, you must contact us (DIABOHR-TECH, Axel Günther, Briesbach 32, 55743 Idar-Oberstein, Germany, phone: +49 6781 933054, fax: +49 6781 933054, e-mail: axel.guenther@diabohr- tech.com) by means of a clear statement (eg a letter sent by post or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery offered by us) have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
We refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the immediate costs of returning the goods.
You only have to pay for any loss of value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
Exclusion or extinction reasons
The right of withdrawal does not apply to contracts ...
- for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or provision by the consumer is authoritative or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose actual value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in contracts ..
- for the delivery of sealed goods which, for reasons of health or hygiene, are not suitable for return if their seal has been
removed after delivery;
- for the delivery of goods, if, due to their nature, they were inseparably mixed with other goods after delivery;
- for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Ordering at Diabohr-Tech is safe and convenient. After completing the order form, you will receive an order confirmation by e-mail. After receipt of the invoice, you can transfer the amount due in full (Purpose1: Surname, Firstname; Purpose2: Ordernumber).
Gladly you can pay the invoice amount also by paypal!
If you do not pay, you will receive a payment reminder via e-mail within 8 days. After not received payment within 14 days, we reserve the right to cancel your order. In this case, we are released from any obligations towards you.
The delivery of standard items is usually 5 - 10 working days after receipt of payment. For custom-made items and individual pieces, the required delivery time will be discussed with you when placing your order and will only then become part of the contract.
We deliver only as an insured package!
Privacy and Privacy
Since you do not need to provide us with any bank or credit card details, ordering at Diabohr-Tech is very secure. Your registration in our customer center is only for processing your order and facilitating your possible follow-up orders.
Your address, your e-mail address and all personal data given to us will not be disclosed to third parties. After a cancellation, as well as after a written message (email, postal) to us, your data will of course be deleted immediately.
The use of our website is usually possible without providing personal data. As far as on our sides personal data (for example name, address or eMail addresses) are raised, this takes place, as far as possible, always on freiwilliger basis. These data will not be disclosed to third parties without your explicit consent.
Please note that data transmission over the Internet (for example, when communicating by e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.
The use of contact information published by third parties for the purpose of sending unsolicited advertising and information materials is hereby expressly excluded. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
After your order
After an order and the dispatch of the commodity we are entitled to send you a newsletter as well as if necessary an evaluation sheet. Of course you have the option to reject this service by sending us a message. We will then refrain from sending further e-mails to you.
Warranty and liability
The warranty period for all products supplied by us is 12 months, unless otherwise provided below. In case of warranty we will also replace your shipping costs, and this only for the cheapest shipping.
In the case of defects of the delivery item, which also includes the absence of guaranteed features, we are obliged to repair or re-deliver the defective delivery item.
We are not liable for damages that did not occur on the delivery item itself.
Diabohr-Tech is not liable for gross negligence and intent that has to be proven to the customer. In case of breach of contract, the responsible person has to take over the liability for this. Diabohr-Tech is liable for a maximum of the invoice amount.
If individual products are no longer available, you will be refunded amounts already paid by bank transfer.
Diabohr-Tech accepts no liability for direct or indirect damage, as well as for consequential damage caused by force majeure or by Internet or usage-related overload.
The customer is fully responsible for ensuring that all statutory provisions and requirements are met when using our services. He releases Diabohr-Tech from claims of third parties. Diabohr-Tech is only liable for claims for damages if intent or gross negligence is the responsibility.
All descriptions, tips, websites, programs, graphics, materials, etc. were created to the best of our knowledge and belief.
Nevertheless, mistakes can not be completely ruled out. Therefore, we do not warrant for possible errors or consequential damages in connection with the use, execution, provision, performance on
our websites. The removal of an infringement of intellectual property rights that we may have can not take place without our consent. We accept no liability for errors, printing and transmission
errors. The images of goods on our web pages are sample images that may differ in appearance from the delivered goods. All product and brand names are trademarks of their respective
Liability for content
The contents of our pages were created with great care. For the accuracy, completeness and timeliness of the contents, however, we can not guarantee. As a service provider we are responsible according to § 7 Abs.1 TMG for own contents on these sides according to the general laws. According to §§ 8 to 10 TMG, however, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate an illegal activity. Obligations to remove or block the use of information under general law remain unaffected. However, liability in this regard is only possible from the moment of knowledge of a specific infringement. Upon notification of appropriate violations, we will remove this content immediately.
Liability for links
Our offer contains links to external websites of third parties on whose contents we have no influence. Therefore we can not assume any liability for these external contents. The content of the linked pages is always the responsibility of the respective provider or operator of the pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, a permanent content control of the linked pages is not reasonable without concrete evidence of a violation of law. Upon notification of violations, we will remove such links immediately.
The content and works on these pages created by the site operators are subject to German copyright law. The duplication, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are for private, non-commercial use only. As far as the contents on this side were not created by the operator, the copyrights of third parties are considered. In particular contents of third parties are marked as such. Should you still be aware of a copyright infringement, we ask for a note. Upon notification of violations, we will remove such content immediately.
By changing the prices of our online shop, all previous price lists lose their goodness. All prices are in Euro and exclude 19% VAT.
The minimum order value is 50,00 Euro.
Only these general terms and conditions in their version at the time of the order apply. Different conditions are not recognized.
Changes of services
Insofar as Diabohr-Tech offers additional services without remuneration, it reserves the right to discontinue these services without the customer being able to assert any claims therefrom. Furthermore, Diabohr-Tech reserves the right to extend, modify and further improve services.
If you are not a consumer in the sense of §13 BGB, then we have the right to refuse you our services. In case of false pretenses, the place of jurisdiction Idar-Oberstein / Germany is binding on you.
If any provision of this agreement is or becomes invalid, all other provisions remain valid. The objectionable clause is then replaced by another, which comes close to the original one.